One client database for the whole group
Group client databaseOne client database for the whole group
When a client visits several properties, there is only one record. Each spa finds their full history, without creating duplicates.
- Single record: one record per client, across the group.
- Full history: treatments and purchases in every property.
- Personal welcome: preferences follow the client everywhere.
Les Jardins d’Opale
4 visits
Domaine de l’Estran
First visit today
SLSophie Laurent
One record for the group
Linked to 2 spasThe client counts for every spa she visits
LinkingThe client counts for every spa they visit
A client coming from another group property is linked to your spa from their first visit: your reports count every client you welcome.
- Automatic linking: from the first booking at your spa.
- Clear source: “other group property” identified as such.
- Accurate figures: each spa sees its real clientele.
PropertyRevenueOccupancyLes Jardins d’Opale48 200 €81 %Domaine de l’Estran36 100 €74 %Hôtel Les Cimes29 400 €69 % Group viewThe big picture for management
Group management follows every spa’s activity on one dashboard and can compare properties.
- Group dashboard: consolidated revenue, occupancy and sales.
- Comparisons: by property and by period.
- Exports: Excel and PDF at group level.
Group template
Base treatments and prices
Jardins d’Opale
24 treatments · 6 rooms
Its own prices and colours
L’Estran
24 treatments · 6 rooms
Its own prices and colours
Les Cimes
24 treatments · 6 rooms
Its own prices and colours
Every spa keeps its personality
Per-spa settingsEach spa keeps its personality
Treatment menu, prices, rooms, team and colours: each property has its own settings, with shared templates to go faster.
- Own settings: treatments, prices, rooms and hours per spa.
- Templates: reuse a treatment menu from one property to another.
- Separate access: each team only sees its own property.