Book every treatment in seconds, by therapist or by room, without ever exceeding your spa’s capacity.
CCamilleIInès14:0014:3015:0015:30
Couples massage 60 minMr & Mrs Martin · Couples room
Facial
Body scrub
1 booking · 2 therapists · 1 room
Tuesday · 3:00 pmMassage 60 minMrs PetitCancelled
Waiting listMBMrs BernardNotifiedJRMr RouxWaiting
The freed slot, offered to the waiting list
Tuesday 10 NovemberBy therapistBy room
9:0010:0011:0012:0013:00CCamilleIInèsSSofia
Massage
Facial
Break
Massage
Couples
Scrub
Break
Massage
Facial
Massage
Break
Scheduling features
CCamilleIInès14:0014:3015:0015:30
Couples massage 60 minMr & Mrs Martin · Couples room
Facial
Body scrub
1 booking · 2 therapists · 1 room
Couples treatments
Couples treatments booked in one go
In many systems, a couples treatment is booked as two separate appointments that then have to be grouped. In SpaPlanner, a couples treatment is a single booking: the couples room and both therapists are booked together, in the same slot.
One action: pick the couples treatment, the time and both therapists, and it’s booked.
The right room: only rooms suited to couples treatments are offered.
One block: the couples treatment shows as a single booking in the schedule, easy to move.
Room 11 placeFree
Couples room2 placesFull
Hammam4 places2 left
Impossible bookings are refused automatically
Rooms & capacity
Your spa’s capacity, always respected
Each treatment room has its real capacity, and each treatment the resources it needs. The schedule automatically refuses impossible bookings, so you never welcome more clients than your spa can host.
Capacity per room: one place for a single room, two for a couples room.
Preparation time: time to reset the room is reserved after each treatment.
No overbooking: a full slot is simply no longer offered.
Tuesday 10 NovemberBy therapistBy room
9:0010:0011:0012:0013:00CCamilleIInèsSSofia
Massage
Facial
Break
Massage
Couples
Scrub
Break
Massage
Facial
Massage
Break
Therapist view
Every therapist’s schedule at a glance
By default, the schedule is shown by therapist, with their working hours and breaks. One click switches to the treatment room view to check how spaces are used.
Working hours built in: slots outside working hours or during a break are greyed out.
Colour-coded statuses: confirmed, arrived, in treatment, paid or no-show.
Drag and drop: move a treatment in one gesture, the schedule checks everything.
Tuesday · 3:00 pmMassage 60 minMrs PetitCancelled
Waiting listMBMrs BernardNotifiedJRMr RouxWaiting
The freed slot, offered to the waiting list
Waiting list & cancellations
Fewer empty slots
When a client cancels, SpaPlanner helps you fill the freed slot. No-shows and late cancellations follow your policy, with no manual calculation.
Waiting list: offer the freed slot to clients who are waiting.
Mandatory reason: every cancellation leaves a clear record.
Cancellation fees: applied according to your policy for no-shows or late cancellations.
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A schedule built for how hotel spas really work
Therapists, treatment rooms, couples treatments and preparation time: everything is taken into account at booking.
Error-free bookings
A couples treatment books the couples room and both therapists in one action.
Each room’s capacity is enforced automatically.
Preparation time between treatments is reserved automatically.
The right view at the right time
Show the schedule by therapist, or by treatment room in one click.
A line marks the current time and colours show each treatment’s status.
Upcoming arrivals appear with their source and alerts.
Fewer lost appointments
A waiting list to offer freed-up slots.
Walk-in clients recorded in seconds.
Your cancellation policy applied automatically for no-shows.
What makes SpaPlanner different
Built for hotel spas
Hotel guests, couples treatments, treatment rooms, retail: every feature answers a real hotel spa situation. No unnecessary modules.
Simple from day one
A clean interface, in French and English, that your team picks up without heavy training, on desktop and mobile.
Connected to your hotel software
SpaPlanner exchanges data with your PMS both ways: in-house guests, rooms, stay dates and room charges.
Guided setup
We set up your treatment rooms, treatments, prices, products and team with you, then train your staff.
Protected data
Role-based access, hosting in Europe and GDPR compliance: your clients’ data stays safe.
Built to grow with you
One spa or several properties: SpaPlanner adapts to your organisation, with client history shared across the group.
Frequently asked questions
A couples treatment is booked in one go: SpaPlanner books the couples room and both therapists in the same slot, then shows the treatment as a single block in the schedule. No more creating two appointments and grouping them.
Yes. The schedule is shown by therapist by default, and one click switches to the treatment room view. You see how each space is used and which slots are still free.
SpaPlanner knows each room’s capacity and each therapist’s working hours. A full slot is no longer offered: you can’t welcome more clients than your spa can host.
Find out more
Your whole spa, in one tool
Client records
One record per client, with their source, history, preferences and contraindications.
Checkout & PMS
Check out in seconds and charge hotel guests’ treatments directly to their room.
Retail & inventory
Sell your products and keep accurate stock, with margins and sales tracked by therapist.
Team & schedules
Organise your team’s hours and give everyone the access they need, no more and no less.
Reporting & exports
Track your activity in real time and export every table to Excel or PDF in one click.
Mobile & notifications
The schedule in every therapist’s pocket, with a notification as soon as a treatment changes.
Multi-property
For hotel groups: a shared client database and accurate figures for every property.
Client records
One record per client, with their source, history, preferences and contraindications.
Checkout & PMS
Check out in seconds and charge hotel guests’ treatments directly to their room.
Retail & inventory
Sell your products and keep accurate stock, with margins and sales tracked by therapist.
Team & schedules
Organise your team’s hours and give everyone the access they need, no more and no less.
Reporting & exports
Track your activity in real time and export every table to Excel or PDF in one click.
Mobile & notifications
The schedule in every therapist’s pocket, with a notification as soon as a treatment changes.
Multi-property
For hotel groups: a shared client database and accurate figures for every property.