Charge hotel guests to their room, check out external clients in seconds and keep a cash register that always balances.
Checkout
Mrs Laurent · room 214
Massage 90 min180 €
Relaxing oil38 €
Total218 €
CardCashRoom 214
Room 214
Guest bill
+218 €
Added to the bill
Gift card150 €SPA-7K2QValid 1 year
Package · 5 massages
3 sessions left
Deposits taken at booking
Treatment charged to room 214
Checkout features
Checkout
Mrs Laurent · room 214
Massage 90 min180 €
Relaxing oil38 €
Total218 €
CardCashRoom 214
Room 214
Guest bill
+218 €
Added to the bill
Room charges
The bill goes straight to the room
SpaPlanner connects to your property management system (PMS) both ways: it retrieves in-house guests and their stay dates, then posts the treatment to the room bill.
Guests recognised: the room number is enough to find the guest.
One-click posting: the treatment is added to the room bill.
Posting log: every charge sent remains verifiable.
Treatment charged to room 214
Hotel software
Mews first, then your system
The Mews connection comes first. Using another hotel system? Let’s talk: each new connection is added without changing the rest of the tool.
Mews: in-house guests, rooms, stays and billing.
Other systems: on request, based on your property’s needs.
No double entry: information is typed only once.
Checkout
Massage 60 min120 €
Discount 20%−24 €
Reason (required)
Goodwill gesture
Total96 €
Reason requiredTracked in the reportsComps from management tracked
Discounts & comps
Discounts that are always justified
Management comps, goodwill gestures, staff rates: every price adjustment goes through a discount or surcharge with a reason, so your figures stay accurate.
Mandatory reason: every discount is explained and attributed.
Comps tracked: a dedicated report shows their weight in revenue.
Gift card150 €SPA-7K2QValid 1 year
Package · 5 massages
3 sessions left
Deposits taken at booking
Gift cards & packages
Gift cards, packages and deposits
Sell gift cards in your colours, offer packages and manage booking deposits, without cluttering your client database.
Gift cards: numbered, tracked and redeemed without creating fake client records.
Packages: several services sold together at a single price.
Deposits: deducted automatically at checkout.
1/4
Simple checkout, from treatment room to guest room
Hotel guests
In-house guests and their room number are found automatically.
Treatments are charged to the room in one click.
Every posting to the hotel software is tracked and verifiable.
External clients
Card or cash payment.
Payment links sent by email.
Deposits and guarantees for online bookings.
A balanced register
Discounts and surcharges with a mandatory reason.
Tips assigned to each therapist.
A simpler end-of-day cash-up.
What makes SpaPlanner different
Built for hotel spas
Hotel guests, couples treatments, treatment rooms, retail: every feature answers a real hotel spa situation. No unnecessary modules.
Simple from day one
A clean interface, in French and English, that your team picks up without heavy training, on desktop and mobile.
Connected to your hotel software
SpaPlanner exchanges data with your PMS both ways: in-house guests, rooms, stay dates and room charges.
Guided setup
We set up your treatment rooms, treatments, prices, products and team with you, then train your staff.
Protected data
Role-based access, hosting in Europe and GDPR compliance: your clients’ data stays safe.
Built to grow with you
One spa or several properties: SpaPlanner adapts to your organisation, with client history shared across the group.
Frequently asked questions
SpaPlanner connects to your property management system (PMS) to find in-house guests and charge treatments to their room. The Mews connection comes first; for another system, let’s talk.
By card, in cash or with a payment link sent by email. Every payment is linked to the treatment and the therapist concerned.
Yes, with a discount or surcharge and a reason. Your reports stay accurate, without repurposing a service to correct a price.
Find out more
A complete solution for your spa
Scheduling & bookings
A schedule by therapist or by treatment room that respects room capacity and finally makes couples treatments simple.
Client records
One record per client, with their source, history, preferences and contraindications.
Retail & inventory
Sell your products and keep accurate stock, with margins and sales tracked by therapist.
Team & schedules
Organise your team’s hours and give everyone the access they need, no more and no less.
Reporting & exports
Track your activity in real time and export every table to Excel or PDF in one click.
Mobile & notifications
The schedule in every therapist’s pocket, with a notification as soon as a treatment changes.
Multi-property
For hotel groups: a shared client database and accurate figures for every property.
Scheduling & bookings
A schedule by therapist or by treatment room that respects room capacity and finally makes couples treatments simple.
Client records
One record per client, with their source, history, preferences and contraindications.
Retail & inventory
Sell your products and keep accurate stock, with margins and sales tracked by therapist.
Team & schedules
Organise your team’s hours and give everyone the access they need, no more and no less.
Reporting & exports
Track your activity in real time and export every table to Excel or PDF in one click.
Mobile & notifications
The schedule in every therapist’s pocket, with a notification as soon as a treatment changes.
Multi-property
For hotel groups: a shared client database and accurate figures for every property.